Iranian hand knotted silk rug

• Poundbury Antiques outsource deliveries to Country Clearance who are fully insured and trusted partners.
• The delivery cost is dependant on the size of the item and will be calculated during checkout.
• All orders are handled personally to ensure items arrive quickly and safely.
• We aim to process and dispatch orders within 5-7 working days of receiving payment. Deliveries will be confirmed via telephone.
• Should you prefer to use your own courier service, please contact us to arrange details.
• Click and collect is available during shop opening hours (Thu – Sat – 10am – 4pm).

If you have any questions please contact us at hello@poundburyantiques.com 

We hope you will be delighted with your purchase. We do everything to ensure our items are sold in the best possible antique or vintage condition, and that any imperfections are highlighted in our listings. 

If you return an item, the item must be returned to our Poundbury Antiques shop in its original packaging and as purchased.

We follow these guidelines: 

If you wish to return your order please contact us no later than fourteen (14) calendar days after the date on which you receive the order. Please quote your item description, your order number, your name and address, and the reason for return. 

We regret that refunds are not offered after the fourteen day period expires.

Products that are sourced and ordered to your specification cannot be refunded, unless faulty. We are also unable to accept returns because the item was too big / small. Measurements are supplied for all items for sale on the website. 

You are responsible for returning the item within 14 calendar days of canceling. 

Please ensure you use a secure and reliable method to return your purchase. The parcel is your responsibility until it reaches Poundbury Antiques. 

Our address is 14 Challacombe Square, Poundbury, Dorset, DT13SX. 

We will issue a refund, where appropriate, within 14 calendar days after receiving the returned goods. 

If you need any advice before making your purchase feel free to contact us at hello@poundburyantiques.com